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The online manual, or what we call MySupport, is available directly from each of our clients domains.  MySupport will assist you in all aspects of setting up your domain, including detailed information about using your Control Panel, how to setup your email accounts, and where to upload your webpages.  See the listing below for full details of information available in the MySupport area.

If you are a current client, to access MySupport, head over to:

   http://www.yourdomain.com/mysupport/

and use your same User Name and Password as you use to access your Control Panel.

MySupport also gives you direct access to our Technical Support area, online bulletin board where all our clients can help each other out, access to our self installation cgi-script system, and affiliate reporting system.

Here is the table of contents for the online manual.   Each of the chapters goes into further detail in an easy to understand format.

Chapter 1 - Account Overview

- How to get help
- Billing Support
- Reseller Support
- Down Servers
- Down Email
- Deactivated Accounts

Chapter 2 - Getting Started

- What are all the files and directories in your
account?
- Where to upload your files.
- How to view your pages.
- About your email.
- Creating 404 Page Not Found

Chapter 3 - Control Panel Overview

- Snapshot of the Control Panel
- Account Glance
- Resources Available
- Options:
- - Help
- - File Manager:
- - - - Permissions
- - - - Create & Edit Files
- - - - Create Directories
- - - - Upload Files
- - Change Password
- - Mail Manager
- - - - Create & Delete Pop3 Accts.
- - - - Forward Email
- - - - Manage & Edit Mail Lists
- - Site Statistics
- - Mailing List
- - MS FrontPage 98
- - Site Creation Tool
- - Counters
- - Password Protect Directories
- - Redirect URL
- - Search Engine
- - Formmail
- - PGP
- - Mime Types
- - Anonymous FTP
- - Archive Manager
- - PGP Mail
- - SSH/Telnet
- - Secure Server
- - MySQL
- - Shopping Cart
- - Newsletter

Chapter 4 - FTP Instructions
- Introduction to FTP
- WS-FTP (for PC users)
- Fetch (for MAC users)

Chapter 5 - SSH / Telnet
- How To Gain Telnet Access
- Setting Up SecureCRT Software
- Remote Site Disconnected Message

Chapter 6 - Email Software Setup
- SMTP Notification
- Eudora Lite
- Microsoft IE
- Netscape
- Outlook		 Chapter 7 - File Manager
- Setting Permissions
- Creating Directories
- Uploading Files From Your Hard Drive

Chapter 8 - Changing Passwords
- Change Password For Control Panel & FTP
- Change Password For Email Accounts

Chapter 9 - Mail Manager
- Creating Pop3 Mail Accounts
- Email Aliases
- Forwarding Email
- Auto Responders
- Managing & Editing Mail Lists

Chapter 10 - Site Statistics
- What is Logged
- Special Cases
- Definition of Terms

Chapter 11 - Mailing Lists
- Installing Mail Lists Software
- Managing & Editing Your Mailing Lists

Chapter 12 - MS FrontPage 98
- How To Get Support
- Publishing A Web
- Opening An Existing File
- Troubleshooting

Chapter 13 - Site Creation Tool

Chapter 14 - Counters

Chapter 15 - Password Protect Directories

Chapter 16 - Redirect URL

Chapter 17 - Search Engine

Chapter 18 - Formmail

Chapter 19 - PGP & PGP Mail

Chapter 20 - Mime Types

Chapter 21 - Anonymous FTP

Chapter 22 - Archive Manager

Chapter 23 - Secure Server SSL

Chapter 24 - MySQL
- Overview of SQL and MySQL
- Examples of SQL Commands
- Using MySQL Feature in your Control Panel
- Using MySQL with CGI Scripts
- Quick Actions
- Table Properties
- Other References & Tutorials

Chapter 25 - Shopping Cart

Chapter 26 - CGI-BIN
- Where to put CGI scripts
- Paths
- Setting Permissions
- CGI Scripts
- Quick Guidelines Using SSI
- Troubleshooting CGI-Bin Problems
- CGIwrapper

Chapter 27 - Real Audio/Real Video