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MyWebSiteHost.Com Services FAQ:
So how much does it REALLY cost? We have a single plan for you to choose that is cost effective and more than capable of handling all your domain hosting needs. We don't charge you a setup fee and all accounts come with unlimited hits and traffic. Check out our competition's 50-100 MB accounts. They can charge up to $475.00/month with the features that we provide for FREE, like SSL Secure Server Access, Unlimited Data Transfer, Mail Manager System, CGI-bin, FTP, UNIX Shell/Telnet access, Traffic Stat Software Installed, FrontPage 98 Extensions, RealAudio/RealVideo and more. We will also file your domain name with InterNIC at NO EXTRA CHARGE.
We register your domain (www.yourdomain.com) for you! Unlike other web hosting companies, we DO NOT charge you to file your domain name. InterNIC is currently the organization that registers domain names. They will bill you in the amount of $70.00 which is good for the first two years. After two years, they will bill you $35.00 for each additional year. You are responsible for the $70.00 registration fee, due to InterNIC in 30 days. You are the owner of your Domain name. MyWebSiteHost.Com only acts as a registering agent and is listed as the Technical Contact.
Our 300MB package can hold over 15,000 pages with plenty more room for graphics, sounds, scripts, and other files! If you've done your shopping, it might seem a little odd that we are giving you so much room, but there is no need to blink or think there might be a typo, it's all very true.
If you use Microsoft FrontPage 98 to publish pages to the Net, you will need FrontPage 98 extensions supported. We support FrontPage 98 extensions FREE OF CHARGE.
YES! Our servers have a bandwidth-on-demand connection with Frontier Global Center, a Tier 1 provider, servicing such giants as Yahoo and Netscape. We are linked to FGC by a fiber optic cable. Giving you incredible speed at all times!
YES! Our servers are equipped with the latest SSL technology so your customers can safely order your products or services online! Normally, any text sent from your browser is sent as plain text. This means that a hacker could potentially intercept the information sent from your browser and read it. By using the secure server (SSL), the information is encrypted before it is sent. It would be practically impossible for anyone to decrypt it without knowing the key. You DO NOT have to buy a security certificate to enable the secure server - you can use ours FREE of charge. We will provide you with the name of the server when your account is activated!
Parked domains are aliases of other domains. For example, say we have mary.com parked to your main account at steve.com. This would mean that anyone who goes to mary.com would automatically go to steve.com. There is no actual hosting involved with mary.com. Mary.com merely acts as a nickname to steve.com. Parked domains are available as an option and the fee is $5.00 per month.
Each account comes with one FTP/Telnet account (Telnet access is SSH only). You have full access to your space via FTP 24 hours a day, 7 days a week so you can update your site at your leisure.
We are pleased to offer our clients with unlimited web site traffic on all of our account packages! However, in order to maintain the integrity of our system the following limitations apply. The following sites do not qualify for our unlimited traffic policy: - WE ABSOLUTELY DO NOT TOLERATE SPAMMING All sites are monitored and any that are in violation to the above, the account owner will be contacted via email. The account in question will be subject to deactivation. NOTE: Spammers get no warning of account deactivation!
A CGI-bin is where you would store CGI scripts. These scripts; are used to generate online order forms, guestbooks, shopping carts, counters, and more! YES, every account comes with a local CGI-bin!
At this time we do not provide any pre-installed scripts - we are working toward adding scripts in the near future. There are many sites on the net that provide many free, as well as paid scripts. IT IS YOUR RESPONSIBILITY TO obtain permission from the script owners in order to use the script on your site. In Chapter Three of our Online Manual you will find instructions and configurations for many of the free scripts located at Matt's Script Archives. You can also visit Matt's site for more detailed configuration information in his "readme" files. Please contact our Support Staff for server configuration and installation of your scripts.
We offer a remarkable program to manage your email. You can manage your mail with our simple point and click online mail manager. This online manager will allow you to setup POP3 accounts, email aliases, forwarding addresses, auto responders and mailing lists. Take control of your email with our powerful online email manager!. You'll find detailed information in Chapter Six of our Online Manual.
You can set up autoresponders to automatically respond to incoming email. For example, if you had an order form which your customers email to you, you can set up an autoresponder to email the customer a confirmation message. They're also known as Infobots. There are many other uses for autoresponders/infobots, such as giving information to people who don't have access to the Internet but still have an email account such as Juno. Each account plan comes with a pre-specified amount of autoresponders, view our Hosting Plans for complete details of each plan! You can find additional information in our Online Manual located in the technical support section of our site.
Email aliases are email addresses that you make up. Any mail sent to these aliases would automatically be forwarded to your existing POP email account or redirected to another third party POP account. You can have as many email aliases as you want, your mail account is pre-configured to "Catch All" email directed at anyname@yourdomain.com.
Traffic analysis software comes pre-installed with every web hosting account! We use HTTP-Analyze and it is very easy to access. If you already have an account with us, you can access your weekly stats by typing http://www.yourdomain.com/stats/. We provide web hosting services to many clients and from experience we have found that handling support request via email to be to our clients greatest advantage. We answer all server related email. We have implemented an Online Support Manual to help you with all aspects of your web hosting account. In the event you are experiencing server difficulties outside the scope of the manual you can email Technical Support using our Technical Support form ONLY. WE RESPOND TO ALL SERVER RELATED SUPPORT EMAIL on the day that they are received.
We DO NOT provide any technical support relating to HTML syntax, Java programming, JavaScripting, any 3rd party software, CGI programming, or CGI scripts, FTP, Telnet, Email Clients, Web Site Design Software, nor any other non-network related aspect. In the event that you submit email pertaining to any of the above, you WILL NOT receive a response - NO EXCEPTIONS! We have included a Webmaster Resources section that will provide you links where you can obtain support outside of the scope of our Technical Support!
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